Strategic Program Manager - Lead Success in High-Tech Innovation
Employer
The Fountain Group
Salary
$113/hr-$120/hr (estimated pay)
Location
Plano, TX
Employment Type
Contract
Сategory
Technical Writers
Description
Exciting opportunity for a Program Manager at The Fountain Group! Align Customer Success programs with strategic objectives, partner with stakeholders, and drive success through process alignment and reporting.
Qualifications
- Proven experience in Project and Program Management
- Experience with Salesforce, Gainsight, Tableau, and Google Sheets
- Preferably experience in Customer Success environment
- Bonus points for cybersecurity/Tech industry experience
Responsibilities
- Align Customer Success programs with strategic objectives
- Partner with stakeholders to prioritize projects and measure success
- Develop and maintain dashboards and reporting for decision-making
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