Customer Relations Superstar - Revolutionize Customer Support
Employer
TIMES MICROWAVE SYSTEMS
Salary
$70k-$85k (estimated pay)
Location
Wallingford, CT
Employment Type
Full-time
Сategory
Sales Representatives
Description
Exciting opportunity to join a winning team! Seeking a highly organized and personable individual with strong negotiation and problem-solving skills to provide customer service support.
Qualifications
- Minimum 2-year degree or equivalent work experience
- Minimum 3 years experience in sales and/or customer service
- Highly organized and personable
- Strong negotiation and problem-solving skills
- Strong verbal and written communication skills
- Promote team atmosphere
Responsibilities
- Provide customer support for a specific sales territory and/or collection of key accounts
- Primary customer contact for order management and sales inquiries
- Generate quotes, assist with product recommendations
- Manage customer orders, expedite orders, recover late orders
- Manage expectations between customers and TMS on lead times and product availability
- Review, enter and acknowledge purchase orders
- Manage customer portals
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