Customer Experience Wizard - Turn Challenges into Smiles at Victory Honda of Morgan Hill
Employer
Victory Honda of Morgan Hill
Salary
$60k-$70k (estimated pay)
Location
Morgan Hill, CA
Employment Type
Full-time
Сategory
Sales Representatives
Description
Be the friendly face of Victory Honda of Morgan Hill! Seeking an experienced and energetic Service Concierge to manage our Customer Service Department.
Qualifications
- Automotive BDC/Internet management experience
- High school diploma or GED
- Strong computer and internet skills
Responsibilities
- Manages customer experiences to ensure highest satisfaction
- Maintains strong communication with customers
- Develops action plans to rectify problems
Education
Basic knowledge of CRM system, lead providers and website backend tools preferred
Benefits
- Medical Benefits
- Paid Vacation
- Holidays
- 401(k) with Company Match
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