Multicultural Coordinator of Administrative Excellence for Immigration Enforcement Program
Employer
The GEO Group
Salary
$40k-$50k (estimated pay)
Location
Silver Spring, MD
Employment Type
Full-time
Сategory
Receptionists
Description
Seeking a bilingual Spanish Receptionist to provide administrative support for an Intensive Supervision Appearance Program (ISAP) office. Must have good computer skills and effective communication abilities.
Qualifications
- High School Diploma or GED
- At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred
- Ability to pass a federal background check and obtain a suitability determination
- United States citizenship required
- Must live in the United States three (3) of the last five (5) years (military and study abroad accepted)
- Bilingual English/Spanish required
- Good computer skills
- Effective communication skills with internal and external contacts
- Good interpersonal skills
- Ability to deal tactfully with the public
- Sound judgment and even temperament
- Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies
- Ability to deal with multi-cultural contacts with sensitivity
- Good organizational skills
- Attention to detail
- Working knowledge of Microsoft Word, Excel and Outlook
- Ability to work with computers and the necessary software typically used by the department
Responsibilities
- Greet and communicate with ISAP program participants, community visitors, agency personnel, and general visitors
- Ensure program participants are properly checked in for office visits
- Answer phones and direct calls appropriately
- Maintain program participant case records on the computer system by performing data entry
- Maintain files and other related documentation
- Assist the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks
- Coordinate transportation services for program participants
- Perform other duties as assigned
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