Operations Supervisor - Transform Customer Experience and Boost Operational Excellence
Employer
SMS Holdings
Salary
$50k-$70k (estimated pay)
Location
Memphis, TN
Employment Type
Full-time
Сategory
Operations Managers
Description
Lead and manage a team of Ambassadors to provide exceptional customer service, hospitality, and operational support. Implement local strategies to enhance service delivery and ensure customer satisfaction.
Qualifications
- 5 years of supervisory experience
- strong leadership skills
- excellent communication
Responsibilities
- Lead daily on-street operations
- Recruit and train staff
- Engage with stakeholders to improve service delivery
Education
Bachelor's degree in Hospitality Management or related field preferred
Working Hours
Full-time, flexible schedule
Benefits
- Medical, dental, vision insurance
- Paid time off
- 401K Retirement Savings Plan
Keywords
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