HVAC Dispatcher - Keep NYC Warm and Cozy with Efficient Technician Dispatching
Employer
Controlled Combustion Co
Salary
$50k-$70k (estimated pay)
Location
New York, NY
Employment Type
Full-time
Сategory
Maintenance Workers
Description
Join the top heating service company in NYC as an HVAC Dispatcher! Coordinate technician schedules efficiently and provide excellent customer service.
Qualifications
- High school diploma or equivalent; additional education or training in a related field is a plus.
- Proven experience as a dispatcher, scheduler, or in a similar role.
- Strong organizational skills and the ability to prioritize and multitask effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in using computer software and systems, including scheduling software, CRM tools, and Microsoft Office Suite.
- Ability to remain calm under pressure and make quick decisions to ensure efficient dispatching.
Responsibilities
- Receive requests and inquiries from customers and internal teams.
- Schedule and dispatch technicians to customer sites based on priority, availability, and skillset.
- Coordinate with technicians to ensure efficient allocation of resources and timely completion of jobs.
Education
High school diploma or equivalent; additional education or training in a related field is a plus.
Working Hours
8 hour shift, Day shift, Monday to Friday, Weekends as needed
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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