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- project management
- Genesys
- Contact Center
- Cx
- chatbots
- data analysis
- product management
- agile
- localization
- audio
- multilingual
- Cisco
- AI solutions
- telecommunication
- Java
- Cloud-based solutions
- NLP
- technology
- developer
- Genesys Cloud Engineer
- Advanced ACD Routing
- IT sector
- SME
- tech company
- AWS
- Python
- cloud engineer
- Agile process
- VoIP
- BI
- Tableau
- PowerBI
- technical
- business analyst
- engineer
- IT
- production support
- LAN/WAN
- SIP
- business analysis
- MS Office applications
- cloud environment
- customer service
- Product Owner
- remote work
- Cloud
- Routing
- Cardiac Cath Lab
- Microsoft Office
- test lead
- Microsoft Azure
- QA
- NextGen
- Agile methodology
- desktop applications
- API testing
- Salesforce
- SQL
- customer experience
- systems
- Scrum
- Google Cloud Platform
- technical lead
- APIs
- call center
- Selenium
- test plans
- public sector
- Amazon Connect
- AI
- Banking
- neural network
- XML
- telephony
- SOAP
- UNIX scripting
