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- healthcare regulations
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- PMP certification
- business processes
- workshop facilitation
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- software engineering
- TS/SCI clearance
- IT Service Management
- leadership
- IT projects
- MS Project
- EPIC
- healthcare technology
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- ServiceNow
- Python
- SQL
- UNIX
- enterprise monitoring
- Shell scripting
- network management
- patient care
- innovative technology
- ServiceNow platform
- production support
- technical communication
- JavaScript
- AWS
- SOC
- SIEM
- network performance
- ERP
- higher education
- Top Secret clearance
- Air Force
- Program Management Office
- process improvement
- identity management
- IT management
- Windows Server
- Top Secret/SCI clearance
- technology
- help desk
- process improvements
