Technical Service Expert - Deliver Exceptional IT Support and Service Solutions
Employer
The Rockridge Group
Salary
$60k-$70k (estimated pay)
Location
South San Francisco, CA
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Seeking a self-motivated Technical Service Representative for hardware installation, repair, and maintenance. Must possess strong technical background and customer service skills.
Qualifications
- CompTIA A+ certification
- 3-5 years professional experience in IT environment
- Excellent communication skills
Responsibilities
- Support PC & MAC Platforms
- Confer with managers for service quality assurance processes
- Coordinate equipment and part needs for service requests
Education
Customer Service experience required, CompTIA A+ certification preferred
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