Technical Support Superstar - Revolutionize Merchant Support with Cutting-Edge Solutions
Employer
Fortis Payment Systems LLC
Salary
$40k-$55k (estimated pay)
Location
Plano, TX
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Exciting opportunity as a Level I Technical Support Representative at Fortis Payment Systems LLC, where you will be the primary contact for merchants using our web chat feature!
Qualifications
- Associates degree in computer science or related work experience
- Payment industry experience preferred
- Strong problem solving skills
Responsibilities
- Resolve incoming chats on various technical inquiries
- Escalate issues to the proper contacts for resolution
- Understand and communicate functionality of payment systems
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