Service Desk Analyst - Transform IT Support and Elevate Employee Experience
Employer
RennerBrown Staffing
Salary
$70k-$90k (estimated pay)
Location
New York, NY
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Exciting opportunity to join a dynamic team as a Service Desk Analyst providing technical support and troubleshooting services to employees across the country.
Qualifications
- Knowledge of basic computer hardware and software
- Strong communication and troubleshooting skills
Responsibilities
- Field incoming service desk requests from end users
- Evaluate documented resolutions and analyze trends
- Update knowledge base as needed
Education
A bachelor’s degree in Computer Science or equivalent is required for this job
Working Hours
9am-5pm, Monday-Friday
Benefits
- Health insurance
- Flexible hours
- Opportunities for growth
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