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Jobs / New York Jobs / New York Jobs / IT Support Specialists Jobs / IT Service Management Leader – Drive Innovation and Excellence in Transformation
IT Service Management Leader – Drive Innovation and Excellence in Transformation
Employer
Syntricate Technologies
Salary
$150k-$170k (estimated pay)
Location
New York, NY
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Lead the transformation of IT Service Management processes at Syntricate Technologies, driving process architecture and improvements.
Qualifications
  • Bachelor's degree in Computer Science or related field
  • 8+ years of ITSM experience
  • Strong understanding of ITIL framework
Responsibilities
  • Facilitate ITSM roadmap development
  • Lead projects in ITSM transformation
  • Collaborate on process architecture
Education
Bachelor's degree in Computer Science or related field
Benefits
  • health insurance
  • professional development opportunities
Keywords
business analysis process improvement IT Service Management

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