Tier 2 Service Desk Agent - Solve Tech Mysteries and Support a Dynamic Team
Employer
Netrio LLC
Salary
$70k-$90k (estimated pay)
Location
Mckinney, TX
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Join our team as a Tier 2 Service Desk Agent in McKinney, TX! Seeking tech-savvy problem solvers who excel in a fast-paced environment.
Qualifications
- 2+ years of end-user support experience
- Experience with Windows and Mac troubleshooting
Responsibilities
- Provide technical assistance via phone, chat, or email
- Diagnose and resolve technical issues remotely
Working Hours
40 hours per week
Benefits
- Health insurance
- Paid time off
- Professional development assistance
Keywords
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