Technical Support Champion – Solve Complex Cases and Deliver Exceptional Service
Employer
Tek Experts
Salary
$70k-$80k (estimated pay)
Location
Hopkinton, MA
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Join Tek Experts as a Monitoring Technical Support Engineer Stage 2, work with cutting-edge tech to solve complex customer cases and deliver exceptional service!
Qualifications
- 5+ years of technical support experience
- proficiency in troubleshooting technical issues
- excellent written and oral communication skills
Responsibilities
- resolve complex customer cases
- collaborate with colleagues to improve service
- provide quick and accurate support
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