Service Coordinator - Drive Client Satisfaction with IT Expertise in Diverse Industries
Employer
Middleground It
Salary
$35k-$45k (estimated pay)
Location
Chicago, IL
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Exciting opportunity for a Service Coordinator at a fast-paced IT Managed Service Provider in Chicago area serving various industries. Seeking motivated individuals for full-time salaried employment.
Qualifications
- Basic computer and operating system knowledge
- Strong customer relationship skills
- Excellent listening and communication skills
Responsibilities
- Act as single point of contact for service requests
- Coordinate IT support groups for maximum resource utilization
- Communicate with customers to update on service request progress
Education
Ability to type 30+ WPM, 1+ years experience in Customer Services required
Benefits
- Opportunities for advancement with public and private sector exposure
- Broad range of technologies and agencies to work with
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