IT Service Management Specialist (HEAT) - Transforming IT Operations with Cutting-Edge Automation
Employer
SA TECHNOLOGIES
Salary
$90k-$110k (estimated pay)
Location
Boston, MA
Employment Type
Full-time
Сategory
IT Support Specialists
Description
Seeking experienced IT Service Management professional for customization, configuration, and administration of HEAT application. Must have 3+ years experience with FrontRange/Heat Software and strong ITIL process expertise.
Qualifications
- 3+ years IT Service Management system experience
- Knowledge of T-SQL, MySQL, SSIS
- Experience with ITIL processes
Responsibilities
- Customization and configuration of HEAT application
- Develop complex workflows and automation
- Participate in assessment of new IT Service Management tool
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