Customer Success Senior Manager – Lead and Inspire A Team to Revolutionize AI Customer Relationships
Employer
Dynamo AI
Salary
$225k-$270k (estimated pay)
Location
San Francisco, CA
Employment Type
Full-time
Сategory
Information Security Analysts
Description
Lead a team to build and maintain client relationships, increase satisfaction, and drive growth and retention for a thriving AI solutions company.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field
- 8-10 years experience in customer success or related field
- Strong understanding of customer success metrics
Responsibilities
- Build and lead Customer Success Team
- Customer Relationship Management
- Customer Onboarding and Adoption
- Customer Advocacy
- Retention and Growth Strategies
- Performance Management
- Cross-Functional Collaboration
- Continuous Improvement
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