IT Service Manager – Lead Aqueity's Dynamic Tech Support Team in Cutting-Edge Client Solutions
Employer
Aqueity
Salary
$120k-$165k (estimated pay)
Location
Downers Grove, IL
Employment Type
Full-time
Сategory
Information Security Analysts
Description
Exciting opportunity for an IT Service Manager to lead a dynamic tech support team at Aqueity in Downers Grove, IL!
Qualifications
- B.S. degree in Computer Science or relevant field
- 2+ years experience in tech support or customer service role
- Proven work experience as a Help Desk Manager
Responsibilities
- manage help desk team
- maintains customer relationships
- develop daily, weekly and monthly reports on help desk team’s productivity
Education
B.S. degree in Computer Science, Information Technology or relevant field, or equivalent combination of education and experience
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