Advanced Technical Support Specialist - Resolve Complex Technical Challenges and Lead a Global Team
Employer
Cornerstone OnDemand
Salary
$80k-$100k (estimated pay)
Location
Boston, MA
Employment Type
Full-time
Сategory
Information Security Analysts
Description
Join our team as an Advanced Technical Support Specialist at Cornerstone OnDemand. Help resolve complex issues for our enterprise customers and be part of a collaborative and innovative team.
Qualifications
- Bachelor's degree in computer science or equivalent
- 5 years technical support experience
- Excellent communication skills
Responsibilities
- Resolve critical issues for customers
- Document investigation results
- Mentor team members
Education
Bachelor's degree in Computer Science or equivalent experience required
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