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Empower Customer Support Excellence as a Remote Call Center Supervisor at Midwaretech
Employer
Midwaretech
Salary
$70k-$90k (estimated pay)
Location
Washington, DC
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Join the dynamic team at Midwaretech as a remote Call Center Supervisor to lead and support customer service representatives in providing top-notch support to clients.
Qualifications
  • High school diploma or equivalent
  • Supervisory experience
  • Proficiency with technology
Responsibilities
  • Hiring and training call center representatives
  • Ensuring compliance with call center objectives
  • Monitoring agent performance
Education
High school diploma or equivalent, additional education preferred
Benefits
  • Remote work option
  • Opportunities for ongoing coaching and support

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