Sr. Customer Success Manager - Empower eCommerce Dreams and Revolutionize Loyalty Programs
Employer
Inveterate
Salary
$90k-$100k (estimated pay)
Location
San Diego, CA
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Join Inveterate, a SaaS startup revolutionizing loyalty for eCommerce brands. Seeking a Sr. Customer Success Manager to onboard and support merchants in building paid membership programs.
Qualifications
- 5+ years of collective experience across eCommerce, digital marketing, or customer experience
- Prior success in early-stage or high growth environment
Responsibilities
- Achieve onboarding targets for speed and scale
- Exceed monthly and quarterly retention targets
- Maintain accurate CRM accounts, contacts, and activities daily
Benefits
- Competitive salary + bonus potential
- Health/Dental/Vision PPO
- Fully remote work with flexible schedule
Keywords
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