Call Center Operations Guru - Revolutionize Customer Service Excellence
Employer
Lehman Consulting and Recruiting
Salary
$80k-$100k (estimated pay)
Location
Saint Louis, MO
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Passionate Operations Manager needed to lead a team in a high-energy call center setting. Drive performance, coach employees, and make a real impact!
Qualifications
- 5+ years call center experience
- 2+ years supervisory experience
Responsibilities
- Lead and coach Supervisors
- Develop operational strategies
- Improve service levels and cost management
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