Customer Delight Specialist - Enhance Customer Experience with Your Service Expertise
Employer
Cannon Industries
Salary
$40k-$50k (estimated pay)
Location
Rochester, NY
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Exciting opportunity to join Cannon Industries as a Customer Service Representative. Ideal for someone with 2+ years of customer service experience.
Qualifications
- 2 years customer service experience
- Excellent phone communication ability
- Ability to navigate a computer database
- Attention to detail
- Organized with clerical skills
Responsibilities
- Customer order entry from EDI
- Monitor customer websites for purchase orders
- Communicate with customers daily to report ship & delivery information
- Maintain customer files
- Create Expediter Report
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