Customer Support Analyst – Expertly Solve Complex Problems in Federal Help Desk Operations
Employer
E-volve Technology Systems, Inc.
Salary
$85k-$114k (estimated pay)
Location
Reston, VA
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Exciting opportunity for a Customer Support Analyst to provide expert support in a fast-paced federal help desk environment with collaboration and problem-solving at its core.
Qualifications
- U.S. citizenship
- TS/SCI security clearance
- CI Polygraph
Responsibilities
- Deliver timely on-site support to customers
- Develop and troubleshoot sql queries
- Collaborate with stakeholders to identify, analyze, and resolve complex issues efficiently
Education
Current TS/SCI security clearance, Current CI Polygraph or eligibility to obtain CI Polygraph
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