Customer Success Specialist – Create Amazing Customer Experiences
Employer
Pereless Systems
Salary
$50k-$70k (estimated pay)
Location
Red Bank, NJ
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Help new and existing customers seamlessly adopt and use our platform with top-notch professionalism.
Qualifications
- 1-3 years of B2B client success or account management experience with SaaS or HR area
- Proven track record of client success and consistently exceeding KPIs, revenue targets, and company goals
- Excellent communication and interpersonal skills
Responsibilities
- Transition new customers through system startup to account management
- Proactively engage customers to ensure seamless adoption and mitigate issues
- Work with internal development to ensure awesome customer experience
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