Customer Care Supervisor - Lead a Team to Revolutionize Customer Satisfaction
Employer
GEGI LLC
Salary
$70k-$90k (estimated pay)
Location
Mountain View, CA
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Passionate about providing top-notch customer service? Join our team as a Customer Care Supervisor at GEGI LLC, overseeing day-to-day operations and leading a team to enhance customer satisfaction.
Qualifications
- Minimum 2 years of working experience as a Customer Care Specialist in IT and IT-related areas
- Experience in managing and mentoring people
Responsibilities
- Assisting and helping Team Lead in monitoring and improving the working processes of the customer service team
- Developing and implementing process improvements to increase efficiency in customer service operations
- Creating reports on customer feedback or satisfaction
Benefits
- Completely remote work
- Timely wages in USD
- 20 paid weekends
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