Customer Service Supervisor - Lead a Remote Team to Success
Employer
VALESCA Inc.
Salary
$40k-$50k (estimated pay)
Location
Miami, FL
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Looking for a dynamic Supervisor de Pais (Remote) to lead a team of agents in customer service. Must be tech-savvy with strong organizational skills.
Qualifications
- 1 year of experience as an executive assistant or similar
- Bachelor's degree preferred
Responsibilities
- Recruit, hire, train, and supervise agents
- Ensure agents handle incoming and outgoing calls
- Train agents to provide basic company information
- Manage payment, appointments, emails, customer service
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