Tier 1 - Service Desk Agent - Master of Customer Support Excellence
Employer
Netrio LLC
Salary
$40k-$50k (estimated pay)
Location
Mckinney, TX
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Join our team at Netrio LLC as a Tier 1 Service Desk Agent in McKinney, TX. We need self-starters who excel in problem-solving and customer service!
Qualifications
- strong communication skills
- problem analysis
- technical skills
Responsibilities
- respond to technical assistance requests
- document and manage issues
- research and diagnose technical problems
Education
High School Diploma or equivalent
Working Hours
Night/Overnight shifts, weekends as needed
Benefits
- health insurance
- professional development assistance
- tuition reimbursement
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