Client Engagement Specialist - Empower and Connect Clients to Life-Changing Resources
Employer
Tristarr Recruiting
Salary
$25/hr (estimated pay)
Location
Lancaster, PA
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Seeking an Intake Customer Service professional to serve as the first point of contact for clients, providing trauma-informed customer service and connecting clients to resources.
Qualifications
- strong customer service skills
- proficiency in Microsoft 365
- excellent communication
- cultural sensitivity
Responsibilities
- provide excellent customer service
- manage client information
- facilitate client entry into programs
- schedule counseling appointments
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