Client Success Lead - Delivering Joy Through Exceptional Customer Experiences
Employer
Hantik Development Ltd
Salary
$70k-$90k (estimated pay)
Location
Jersey City, NJ
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Seeking a Client Success Lead to manage daily client interactions, mail services, and overall customer satisfaction with high growth company in NJ/NYC.
Qualifications
- 5+ years of relationship building
- Management/supervisor experience
- Effective communication with executives
Responsibilities
- Process mail for multiple clients
- Manage resources and track activity/performance
- Develop systems and cross-train team members
Working Hours
Day shift (10:00 AM to 6 PM), Monday to Friday
Benefits
- Bonus
- Employee assistance program
- Employee discount
- Paid time off
- Referral program
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