Customer Support Specialist - Deliver Exceptional Tech Solutions and Customer Care
Employer
Eyecarecenterofsalem
Salary
$40k-$50k (estimated pay)
Location
Indianapolis, IN
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Seeking a Customer Support Specialist to provide technical assistance to customers, handle queries, and ensure satisfaction with products and services.
Qualifications
- Experience as a Customer Support Specialist or similar role
- Familiarity with industry
- Excellent communication and problem-solving skills
Responsibilities
- Respond to customer queries via phone, email, or chat
- Identify customer needs and assist with specific features
- Update internal databases with technical issue information
Education
BSc in Information Technology or relevant diploma
Benefits
- Health insurance
- Paid time off
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