Customer Service Representative - Join a Cutting-Edge Clinical Trials Team
Employer
MedTeam Staffing Inc.
Salary
$30/hr (estimated pay)
Location
Indianapolis, IN
Employment Type
Contract
Сategory
Customer Service Representatives
Description
Exciting opportunity for a bilingual Customer Service Representative to join a dynamic clinical trials team in Indianapolis or remotely. Seeking organized, logical thinkers with strong problem-solving skills to handle alerts, queries, and patient samples.
Qualifications
- Verbal and written communication skills
- Attention to detail
- Customer service skills
- Interpersonal skills
Responsibilities
- Resolve customer service or billing complaints
- Contact customers to respond to inquiries
- Refer unresolved grievances to designated departments
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