Customer Service Superstar - Delight Customers and Make a Real Impact
Employer
Smart Stack Impact
Salary
$57k-$74k (estimated pay)
Location
Greensboro, NC
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Looking for a dedicated Customer Service Representative to join Smart Stack Impact in Greensboro, NC. Provide exceptional customer support and ensure customer satisfaction.
Qualifications
- High school diploma or equivalent
- Associate's or Bachelor's degree preferred
- Strong communication skills
- Proficiency in customer service software
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues and escalate when necessary
- Maintain customer records and update account information
Education
High school diploma or equivalent; Associate's or Bachelor's degree preferred
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
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