Customer Satisfaction Enthusiast - Drive Success with Exceptional Service
Employer
Morphius Corp
Salary
$30k-$35k (estimated pay)
Location
Fontana, CA
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Looking for a customer service representative to drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.
Qualifications
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
Responsibilities
- Manage inbound customer communications
- Consult on customer success
- Maintain working product knowledge
- Track interactions in CRM
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