Sales and Move Coordinator – Lead Coordination and Customer Service Excellence in Household Goods Movement
Employer
MiniMoves, Inc.
Salary
$60k-$70k (estimated pay)
Location
Chicago, IL
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Coordinate household goods moving services and customer service activities with a team, utilize Microsoft Suite, handle customer challenges and complaints independently, work under pressure, and ensure highest customer satisfaction.
Qualifications
- 4 years of experience in Customer Service or Move Coordinator positions
- Proficient in Microsoft Suite
- Excellent analytical and problem-solving skills
Responsibilities
- Coordinate household goods movement
- Communicate with customers for move coordination
- Work with Network Service Providers for scheduling and problem resolution
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