Customer Service Representative - Transform Customer Experiences with Molly Maid Excellence
Employer
Molly Maid
Salary
$15/hr (estimated pay)
Location
Bergenfield, NJ
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Join the Molly Maid team as a Customer Service Representative! Be the face of the company on support calls, handle service requests, and provide exceptional customer service.
Qualifications
- Valid Driver's License
- Strong written and verbal communication skills
- Must be bilingual - Spanish
- Detailed-oriented
- Positive Attitude
- Professional appearance and personality
- Team player who can work independently
Responsibilities
- Receive incoming calls in professional and courteous manner
- Schedule estimates & cleans
- Perform marketing functions to sell additional work and earn business
- Return customer calls and respond to customer complaints
- Perform administrative functions including data entry, payment processing, and supply inventory
- Assist with personnel management, including hiring and recruiting functions
- Perform other duties as needed which may include cross-training in related positions
Working Hours
7:45 am - 4:30 pm
Benefits
- Personal Time Off (PTO vacation / sick day policy)
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