Customer Support Specialist – Elevate Customer Experiences in Urban Mobility Innovation
Employer
Shift Robotics
Salary
$60k-$70k (estimated pay)
Location
Austin, TX
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Passionate about customer service and making urban environments more accessible? Join Shift Robotics as a Customer Support Specialist and play a vital role in ensuring our customers receive exceptional service.
Qualifications
- High school diploma required; bachelor's degree preferred
- 2+ years of customer support experience
- Excellent communication and problem-solving skills
Responsibilities
- Address customer inquiries via phone, email, and chat
- Manage returns, repairs, and shipping logistics
- Collaborate with Sales and Marketing teams for campaigns and launches
Education
High school diploma required; bachelor's degree in a related field preferred
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Flexible working hours
- Professional growth opportunities
- Dynamic, inclusive work environment
Apply to this job
on Job Hopper
By entering your phone number, you agree
to Job Hopper’s Terms of Service
