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Customer Experience Supervisor - Empower Communication and Make a Meaningful Difference
Employer
Purple Communications Inc
Salary
$65k-$85k (estimated pay)
Location
Austin, TX
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Help break down communication barriers for the deaf and hard of hearing communities with ZP Better Together. Manage a dedicated Customer Care team to deliver high-quality services.
Qualifications
  • Proficient in VRS customer service
  • Exceptional phone etiquette
  • ASL proficiency
Responsibilities
  • Supervise and manage Customer Care team
  • Provide training and direction for team members
  • Resolve product or service-related issues
Working Hours
Flexible hours
Benefits
  • Health insurance
  • Flexible work hours
  • Dynamic work environment

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