Bilingual Customer Experience Specialist - Elevate Customer Satisfaction and Team Performance
Employer
Solarworks Energy
Salary
$52k-$67k (estimated pay)
Location
Albuquerque, NM
Employment Type
Full-time
Сategory
Customer Service Representatives
Description
Exciting opportunity for a bilingual Customer Experience Specialist at Solarworks Energy, coaching telemarketing team and providing exceptional customer service.
Qualifications
- High school diploma or GED
- 6 months of management or coaching experience
Responsibilities
- Coaching and mentoring agents
- Ensuring customer service meets KPIs
- Scheduling appointments for customers
Keywords
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