Senior Technical Support Engineer, NGFW - Shape the Future of Cybersecurity
Employer
Palo Alto Networks
Salary
$150k-$175k (estimated pay)
Location
Santa Clara, CA
Employment Type
Full-time
Сategory
Computer Programmers
Description
Join us at Palo Alto Networks as a Senior Technical Support Engineer, NGFW! We're looking for innovative individuals committed to shaping the future of cybersecurity.
Qualifications
- 5+ years related experience
- Experience with TCP/IP
- Excellent written and verbal communication skills
Responsibilities
- Provide post-sales technical support
- Meet enhanced response SLA’s for customers
- Conduct multi-vendor troubleshooting
Education
Bachelor's degree or equivalent military experience required
Working Hours
Travel may be required, 24x7 on-call support
Benefits
- wellbeing spending account
- mental and financial health resources
- personalized learning opportunities
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