Contact Center Onboarding Engineer - Join Cisco's CTG and Define the Future of Contact Center Technology
Employer
Cisco
Salary
$130k-$150k (estimated pay)
Location
Durham, NC
Employment Type
Full-time
Сategory
Computer Programmers
Description
Exciting opportunity to join Cisco's Collaboration Technology Group as a Contact Center Onboarding Engineer. Be part of a team deploying cutting-edge cloud solutions for enterprise customers!
Qualifications
- 7+ years Experience in Cisco Contact Center solutions
- Proficiency in UCCE Scripting
- Strong Troubleshooting skills
Responsibilities
- Drive technology design and implementation for projects/accounts
- Assist customers with integration and implementation of tools
- Build customer simulations in test labs
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