IT Support Guru - Empower Clients with Seamless Tech Solutions
Employer
DP Solutions
Salary
$70k-$90k (estimated pay)
Location
Columbia, MD
Employment Type
Full-time
Сategory
Computer Programmers
Description
Be a key player as a Service Desk Engineer at DP Solutions! Join our dynamic team to provide top-notch remote support and assistance for all things tech.
Qualifications
- 5 years of technical troubleshooting experience
- Microsoft certifications preferred
Responsibilities
- Provide remote support for various tech issues
- Maintain accurate documentation in ConnectWise
- Communicate with customers regarding ticket progress
Working Hours
Permanent, Full-Time, 1st shift hours 8:30 a.m. to 5 p.m, Monday - Friday
Benefits
- Competitive health, dental, and vision insurance
- Company-matched 401K plan
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