Customer Success Manager – Transform User Experiences & Drive Growth at Cutting-Edge Financial Platform
Employer
Jobleads-US
Salary
$80k-$100k (estimated pay)
Location
Boston, MA
Employment Type
Full-time
Сategory
Accountants
Description
Looking for a dynamic and empathetic Customer Success Manager to help scale our user experience and drive customer satisfaction at Clockwork, a fast-growing financial platform.
Qualifications
- 3-5 years customer-facing experience in SaaS
- Track record of meeting/exceeding targets
- Basic knowledge of finance/accounting concepts
Responsibilities
- Build relationships with users
- Facilitate training/onboarding
- Gather user feedback for product enhancements
Education
Bachelor's degree in Business or related field
Working Hours
Flexible hours, 40 hours per week
Benefits
- Health insurance
- Equity and cash performance bonuses
- Unlimited PTO
Keywords
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